Privacy policy

Last updated: 29 June 2026

This Privacy Policy explains how Peeeasy Ltd, trading as Peeeasy, collects, uses and protects customer information when you visit our website, place an order or contact us.

For privacy questions, please contact peeeasystore@outlook.com.

1. Information We Collect

We may collect the following information when you use our website or place an order:

  • Name
  • Email address
  • Billing address
  • Shipping address
  • Phone number, if provided
  • Order details
  • Payment confirmation details
  • Customer messages and support enquiries
  • Website usage information, such as pages visited, device type and browser information
  • Marketing preferences, if you choose to subscribe

We do not store full payment card details. Payments are processed securely by third-party payment providers.

2. How We Use Your Information

We use your information to:

  • Process and fulfil orders
  • Send order confirmations and shipping updates
  • Provide customer support
  • Manage returns, refunds and complaints
  • Prevent fraud and protect the website
  • Improve our website, products and customer experience
  • Send marketing emails only where you have agreed to receive them or where permitted by law
  • Meet legal, tax and accounting requirements

3. Legal Basis for Using Your Information

We use personal information where it is necessary to:

  • Fulfil a contract with you, such as processing and delivering your order
  • Comply with legal obligations
  • Protect our legitimate business interests, such as fraud prevention and website improvement
  • Send marketing communications where you have given consent or where permitted by law

4. Sharing Your Information

We may share your information with trusted service providers where necessary, including:

  • Payment processors
  • Website and ecommerce platform providers
  • Delivery companies
  • Fulfilment and dropshipping suppliers
  • Email and customer support providers
  • Analytics and security providers
  • Professional advisers, where required
  • Legal or regulatory authorities, where required by law

We only share information needed for the relevant purpose.

5. International Processing

Some of our service providers, fulfilment partners or technology providers may process information outside the United Kingdom.

Where this happens, we take steps to ensure your information is handled with appropriate protection.

6. Marketing

If you sign up to receive marketing emails, we may send you updates, offers or product information.

You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting peeeasystore@outlook.com.

We will not sell your personal information to advertisers.

7. Cookies

Our website may use cookies and similar technologies to improve website performance, remember preferences, understand website usage and support advertising or analytics.

Where required, we will ask for your consent before using non-essential cookies.

You can control cookies through your browser settings. Blocking some cookies may affect how the website works.

8. How Long We Keep Information

We keep personal information only for as long as necessary for the purpose it was collected, including order fulfilment, customer support, tax, accounting, legal and fraud prevention purposes.

Order and transaction records may be kept for the period required by law.

9. Your Rights

Depending on the circumstances, you may have the right to:

  • Request access to your personal information
  • Ask us to correct inaccurate information
  • Ask us to delete your information
  • Ask us to restrict how we use your information
  • Object to certain types of processing
  • Request a copy of your information
  • Withdraw consent for marketing

To make a request, contact peeeasystore@outlook.com.

10. Security

We take reasonable steps to protect customer information from loss, misuse, unauthorised access, disclosure or alteration.

However, no website or online transmission is completely secure, so customers should also take care when sharing information online.

11. Complaints

If you are unhappy with how we handle your personal information, please contact us first at peeeasystore@outlook.com so we can try to resolve the issue.

You also have the right to raise a concern with the UK Information Commissioner’s Office.

12. Contact

For privacy questions, contact:

Peeeasy Ltd
Email: peeeasystore@outlook.com